Stairway to Hope is our initial intake assessment that identifies potential risk areas. The aim of the program is to empower those experiencing financial hardship to become financially stable, develop life skills, and become secure in their housing. Our team will assess what programs you may be eligible for, such as Foodbank or Financial Literacy, to help you achieve financial stability.
To begin the intake process, you can call us or click the intake form link at the top of this page. During the intake, we may also identify additional services that you are eligible for.
The Drive-Thru Foodbank is a contactless program where our team places pre-packed parcels in your car, consisting of pantry items, fruit and vegetables, perishables, and hygiene products. We are able to accomodate most dietary requirements.
This service is only available on Thursdays by appointment.
To access this service, you will need to fill out an intake form. This can be done by calling us or clicking the intake form link at the top of this page. During the intake, we may also identify additional services that you are eligible for.
Each Thursday, Hope City Mission provides a food home delivery service for those who have no access to transportation or are unable to leave their home due to illness. If you live within a 1okm radius of Hope City Mission, you may be eligible for this service.
The home delivery service provides pre-packed food parcels consisting of pantry items, fruit and vegetables, perishables, and hygiene products. We are able to accomodate most dietary requirements.
Please note there is a delivery fee.
To access this service, you will need to fill out an intake form. This can be done by calling us or clicking the intake form link at the top of this page. During the intake, we may also identify additional services that you are eligible for.
We would like to thank the Maroondah City Council for partnering with us and supporting our food delivery services through the Emergency Relief Grants Scheme.
We offset all our carbon emissions from our home deliveries.
We believe in long-term solutions, rather than temporary fixes, to regain control over your financial situation. Our Online Learning Portal has financial literacy and life skills courses to provide you with the practical knowledge and tools to be empowered. Topics include budgeting, rental assistance, superannuation, preparing for employment, no interest loans, and more.
To access this service, you will need to fill out an intake form. This can be done by calling us or clicking the intake form link at the top of this page. During the intake, we may also identify additional services that you are eligible for.
Hope City Mission has partnered with Fines Victoria to provide eligible people a non-financial option to address fine debt. The Work and Development Permit Scheme allows an eligible person to work off fine debt by participating in our Online Learning Portal. Participants will watch financial literacy and life skills courses, and complete quizzes to work off their debt.
To access this service, you will need to fill out an intake form. This can be done by calling us or clicking the intake form link at the top of this page. During the intake, we may also identify additional services that you are eligible for.
Work and Development Flyer
Our team can advocate for you to seek a resolution to an immediate financial crisis you are facing. We negotiate with creditors on your behalf to seek workable solutions to debt.
To access this service, you will need to fill out an intake form. This can be done by calling us or clicking the intake form link at the top of this page. During the intake, we may also identify additional services that you are eligible for.
Hope City Mission has partnered with Neami National and the Australian College of Optometry to provide health and wellbeing support. For more information, click the flyer below.
To arrange an appointment, please call 1800 865 299.
Hope City Mission Wellness Centre FlyerContact us
